Process design
This is the list of the most significant projects I was part of and my experience at iTeam (Moscow, Russia):
  • Educational workshops organised by iTeam: business strategy, KPI, business processes design, organisational structure, motivation.
  • Support in design of companies organisational structure.
  • Support in design of the following business processes:
    • strategy development and its adjustment process,
    • planning of the whole- and retail sales (annual, monthly);
    • optimisation of sales and customer experience,
    • claim application process,
    • procurement and shipping planning process,
    • cash flow application process,
    • accounting and budget management methodology.
  • Support of the implementation of the modified processes:
    • procurement and shipping planning process,
    • cash flow application process,
    • claim application process.
  • interviewing company employees;
  • identification of problem areas;
  • helping in working sessions related to business strategy, organisational structure and business process design, 
  • evaluation of collected data, preparation of suggestions based on the research conclusions, subsequent optimisation of business processes;
  • preparation of necessary regulations and documents.
This is the list of companies I worked with while being a business process designer at iTeam (Moscow, Russia): 
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windows production and installation service
(Moscow, Russia)
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sale and rental of coffee machines Squesito; sale of coffee beans Squesito
(Moscow, Russia)
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clothing manufacturer and sales company 
(Moscow, Russia)
clothing and accessories stores
(Moscow, Russia)
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wholesale of auto parts
(Moscow, Russia)
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full service digital agency
(Moscow, Russia)
automation of companies processes
(Moscow, Russia)


study abroad service
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construction and finishing materials